When cyber attacks turn into major incidents, organizations need a proven partner to help them fully eradicate the threat and restore normal business operations. Arctic Wolf® believes that to fully eradicate the threat and restore normal business operations, you need a full-service incident response (IR) provider. It’s not enough to simply delete the threat. Instead, finding the root cause, documenting what happened, and restoring business operations to pre-incident conditions are vital in every response scenario to get the organization back online and prevent future incidents.
Secure
Secure the environment by eliminating threat actor access
- Remediate root point of compromise
- Monitor for re-entry attempts
- Collect and preserve data and evidence
Analyze
Analyze the cause and extent of the activities while inside the network
- Establish dwell time
- Investigate which files may have been accessed, deleted, or stolen
- Thorough explanation of forensics findings
Restore
Restore the organization to its pre-incident condition.
- Data recovery
- System restoration
- Threat actor negotiations
- Ransom Settlements
IR JumpStart Retainer
Organizations can ensure priority access to Arctic Wolf Incident Response through their IR JumpStart Retainer. The Arctic Wolf® IR JumpStart Retainer is the first proactive incident response retainer that combines incident response planning with a 1-hour SLA and no prepaid hours.